Best Practice Management Approaches

Hemophilia Toolkit

Building the Business Case: Best Practice Management Approaches

Managing hemophilia requires intensive, integrated, coordinated, and individualized medical and pharmacy care. Best practice approaches to managing hemophilia incorporate these elements to achieve optimal outcomes and reduce the cost of care. Employers need to consider treatment and site of care options.

Treatment and Site of Care

The care and treatment of members with hemophilia is typically tied to traditional benefit plan design, carrier networks, and related provider sites of care. Where care is directed has an important impact on outcomes for members and costs for employers. Most individuals with hemophilia self-infuse at home and get their medications from a specialty pharmacy or Hemophilia Treatment Centers (HTCs). Both provide support services with some differences and distinctions.

Specialty Pharmacies

FDA-approved factor replacement therapy falls in the specialty drug category. Since these factor replacement medications require special handling and storage, they are provided by specialty pharmacies.

Unlike retail or traditional pharmacies, specialty pharmacies provide a range of support services targeted at patient education, care coordination, clinical management, adherence programs and disease management. Examples include independent specialty pharmacies, pharmacy divisions owned by national retail chains, specialty pharmacies owned by carriers and pharmacy benefits managers (PBMs) and Hemophilia Treatment Center (HTCs) 340B pharmacies.

Hemophilia Treatment Centers

Because hemophilia is a complex and rare disorder, many providers do not have the expertise to treat and manage the condition effectively. In the mid-1970s, the Federal Office of Maternal and Child Health of the Health Resources and Services Administration (HRSA) established a network of federally designated centers of excellence, known as Hemophilia Treatment Centers (HTCs).

HTCs are required to follow guidelines for treatment which were developed by the National Hemophilia Foundation’s Medical and Scientific Advisory Committee (MASAC) and include a multi-disciplinary team approach to integrated and evidenced-based care. Today, there are approximately 150 federally recognized HTCs across the U.S., most of which are embedded in academic centers or hospitals. View the Hemophilia Treatment Center Directory here. Though not every state contains a hemophilia treatment center, all areas of the country can access best in class care through outreach clinics which include HTC staff traveling to outside areas to provide care closer to where the patients live. The telemedicine movement has created a new avenue to connect patients with treatment centers, allowing patients anywhere in the country to conveniently access this gold standard of care.

In the HTC model, a multi-disciplinary team establishes a personalized plan for each patient that includes a hematologist, nurse coordinator, physical therapist, and social worker. Other care providers are available onsite or via established partnerships to support the unique needs of people with hemophilia, including dental professionals, genetic counselors, orthopedists, women’s health providers, infectious disease specialists, and pharmacists. HTCs offer specialty pharmacy services, providing medications specific to the treatment of bleeding disorders. This integrated pharmacy model allows real time coordination between the clinical care team to address adherence issues and/or medication efficacy concerns.

Research shows HTCs are effective at managing outcomes and the cost of care for patients with hemophilia, including fewer lost workdays, decreased complications—reducing unnecessary visits to the emergency department (HTC patients are 47% less likely to use the ER)—decreased number of bleeds, reduced number of infusions, increased proper dosing of medication, and improved adherence to therapy.

Often HTCs are included as an in-network provider on the medical side for office visits and clinical management but typically not in-network to provide needed medication such as clotting factor. In order to provide services that decrease the overall cost f care and increase compliance, HTCs rely on their pharmacy program to help finance clinical, educational, counseling, surveillance, and laboratory services. Real time communication between the integrated pharmacy and care team is also important as adherence issues and/or efficacy concerns are identified quickly and addressed appropriately.

EMPLOYERS: To achieve maximum cost savings, ensure your pharmacy plan includes an in-network HTC pharmacy.

HTC employer benefits include:

  • Access to the 340B Drug Pricing Program; may offer competitive and/or lower average pricing per unit
  • Integrated medical/pharmacy coordination
  • Unbilled, ancillary services such as 24/7/365 provider access, nursing/telephone triage, care coordination, physical therapy, dental care, genetic counseling, nutrition counseling and assistance from social workers
  • Monitoring of bleeding episodes with real time provider access
  • Dose and adherence management
  • In-service workplace education programs

Additional member benefits include:

  • Annual meeting with the integrated care team to establish a proactive comprehensive care plan
  • Multiple points of contact throughout the year, coordination of care with all providers, surgical consultations, and updates to the treatment plan
  • Home delivery of factor replacement and home visits when needed
  • Member education and on-demand consultation
  • Travel document planning and preparation
  • Hospital support and training when in-patient services are required
  • For students, annual school individualized education program (IEP) planning
  • 24/7/365 telephone support and follow-up

HTCs are tailored to meet the needs of their patient population, with variation in characteristics and capabilities in terms of funding, geographic area covered, available provider specialties and patients served. For example, in Illinois there are outreach clinics where the HTCs take their clinic team on the road to eleven different cities. This reduces the need for patients to travel long distances to receive care. This same approach is used by many HTCs throughout the country.

“The 340B pricing we received from our Hemophilia Treatment Center for roughly 52 patients are saving us $417K per year as opposed to getting those products through our PBM.”

- MBGH Employer Member


Understanding the Difference

Not all specialty pharmacies are the same. It is important to ensure specialty pharmacy providers meet minimum standards for the treatment and care of hemophilia and other bleeding disorders, including adherence to the National Hemophilia Foundation’s Medical and Scientific Advisory Council’s MASAC 188: Recommendation Regarding Standards of Service for Pharmacy Providers of Clotting Factor Concentrates for Home Use to Patients with Bleeding Disorders.

HTCs are required to adhere to these guidelines – employers should understand if their specialty pharmacy is also in compliance, including practices related to disabling auto-shipping and dose checking. Your specialty pharmacy should:

  • Not auto ship medications
  • Contact the patient monthly
  • Verify inventory on hand before shipping additional doses

If these practices are not in place, employer costs can dramatically increase.

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